📜 Terms of Service

1. Acceptance of Terms

By accessing and using the PRESANEW website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this website.

2. Intellectual Property

All content on this website, including text, graphics, logos, images, audio clips, and software, is the property of PRESANEW and is protected by international copyright laws.

PRESANEW is a USPTO registered trademark. Unauthorized use, reproduction, or distribution of any trademarked material is strictly prohibited.

3. User Accounts

When you create an account on our website, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

4. Product Orders and Pricing

All product orders are subject to acceptance and availability. We reserve the right to:

• Refuse or cancel any order for any reason
• Correct any pricing errors or inaccuracies
• Limit quantities purchased per customer

Prices are subject to change without notice. Product prices do not include shipping, handling, or applicable taxes unless otherwise stated.

5. Custom Products

For custom embroidered or personalized products:

• Minimum order quantities apply (50 pieces for custom designs)
• Custom orders require design approval before production
• Custom orders are non-refundable unless there is a quality issue
• You represent and warrant that you have the right to use any designs or logos you submit

6. Shipping and Delivery

Shipping times are estimates and not guarantees. We are not responsible for delays caused by shipping carriers, customs, or force majeure events. Risk of loss passes to you upon delivery to the carrier.

7. Returns and Refunds

Our return policy allows for:

• Full replacement or refund for quality issues or wrong orders within 30 days
• Custom orders with correct specifications are not returnable
• Items must be unused and in original packaging
• Report issues within 48 hours of delivery

8. Limitation of Liability

PRESANEW shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our business operates.