1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, and company details when you create an account or request a quote.
- Order Information: Order details, shipping addresses, and payment information when you purchase products.
- Communication Data: Messages you send through our contact forms.
- Usage Data: Information about how you interact with our website.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to your inquiries
- Send you order confirmations and shipping updates
- Improve our website, products, and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- Service Providers: Third-party vendors who assist us in operating our website and processing payments.
- Shipping Partners: Carriers and logistics providers necessary for order delivery.
- Legal Requirements: When required by law or in response to valid requests by public authorities.
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt-out of marketing communications
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: brand@presanew.com
Last updated: April 2024